FAQs: Get the Answers You Need

What if I have feedback regarding sooxo Products, where should I contact?

You can contact our helpline directly at +1 (212) 649-4020 or write an email to us at support@invioce.com

All the orders dispatched from Th are covered under 30 days return and exchange policy. So if you’re facing any issues you can avail the policy and contact us directly over the particulars mentioned above.

What are your support timings?
 
 
When will I get my product after I place an order?
We deliver through our courier partners. So usually it takes 1-2 working days for the order to be delivered. Though the deliveries can be delayed due to nationwide pandemic instigations, or national holidays.
 
What are your support timings?
 
Our support team is available between 10 am till 7 pm, Monday till Saturday. You can still drop your queries in the off timings and we’ll get back to you once we’re in the office.